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Based on 2 Verified Reviews
We love them - rabbits love them.
12 November 2022
Good value and fit for purpose. The shelter and tunnel are a great addition to the rabbit run.
The reviewer has 2-4 Mini Lop pets
5* customer service
18 October 2022
Purchased two weeks ago, delivered before estimated date, amazing. Customer service 5* I made a mistake on my order and rang customer service, I decided it was MY fault so not worth trying to change, THEY called me back to find out why I rang and then promptly changed my order to correct one and refunded. Amazing, Thank you. Product just as described, 20 minutes to build, came perfectly packaged, Well done Omlet, keep up the great work.
The reviewer has 4-6 Mix pets
Saving my back
28 September 2022
I ordered the run set and decided to wait and see wether the run handles were really needed. While it is possible to move the run without handles it is so much easier with them and definitely easier on my back! They take seconds to install.
The reviewer has 1 Holland Lop pets
10 October 2021
Awful complete waste of money rabbits had chewed it to bits within a week so had to remove it from their run. Real shame as thought it would have been a lot more suitable for what is was built for!
Zippi Rabbit Shelter with Play Tunnel Twin Pack - purple
The reviewer has 2-4 Minilops pets
Omlet Says: Hi Sara,
Thank you for your review.
We are sorry to read that. We would recommend to diversify your rabbits environment as much as possible, to try to transfer their attention to other things. Don't hesitate to have a look at our guides for rabbits on our website, where you will find further information about the subject. Our Customer Service Team stays also at your disposal for any question that you may have.
Omlet Customer Service Team
28 February 2021
I love the company and am usually really happy with my purchases as I am a loyal customer and this tube came without connected rings and was ripped in the middle but my guinea pig was suffering Boredom so needed Something ASAP not sure if I will buy again!
Rabbit Play Tunnel with Connector Rings
The reviewer has 1 Guinea pig pets
Omlet Says: Hi Madison,
I'm so sorry to hear this! Did you contact our customer service team and let them know?
If not, please feel free to do so and explain the above. We would be more than happy to issue you with a replacement!