I have kept gerbils for 8 years and so wish I had found this home for them years ago. After a little slip up by pets at home resulting in 14 baby gerbils I now have 4 of the Omlet Qute homes for them and their mums. They are so easy to put together, all fixings lined up perfectly. They are sturdy, attractive, spacious, very, very easy to clean and most important of all they are cat proof ! On arrival one had a little damage but I can ignore this as new parts arrived 48 hours after I sent an email to customer services and prior to this I received an email updating me and an apology. Thank yo so much Omlet, I am not sure what would have done without you as 4 ordinary cages in my office would have looked a mess.Many thanks for all your help. Mary
The first cage arrived damaged, but the customer service lady called me back and sent me another one. Excellent customer service!!! refreshing to see a company stand behind their product and delivery to the customer. Thank you.
The cage, overall, is nice looking, easy to clean and access, well thought out. Being able to isolate the critter in the top or bottom by locking the tunnel is great innovation. Overall, happy with our purchase and would recommend the cage to others.
Some constructive notes:
It was a little onerous to assemble it, but got through it.
The spring latch (what you pinch to open) that secures the wire cage door gets loose over time and requires monitoring to ensure it is securely latched. We have to bend it outward to keep it in place. I would suggest a thicker gauge wire here.
I did not like that the wood was particle board (engineered wood). It is heavy and if it gets wet it will expand permanently damaging it. For the price, I would have expected solid wood not a veneer over particle board.
We have a large hamster and it would be nice to have a larger water bottle. She drinks a lot of water.
The clear plastic floor does not completely cover the whole floor leaving wire floor exposed. Had a few issues with the hamster getting her leg caught in the floor. It would be nice to have the plastic floor cover entire floor with no wire exposed for the hamster to walk on.
I love this cage! It looks great in our home. Rosie our hamster loves it too. Thank you for designing a pet cage that is functional and looks terrific!
I bought this after my gerbils chewed through one cage and were constantly chewing the bars on the second. Third time lucky!
With a few minor modifications (one of my girls just didn't "get" the tube & their wee seemed to settle on the plastic shelf, so I removed both) we were good to go. Lovely deep tank area, which they burrow in to their heart's content. Plenty of room for cardboard tubes, wooden chews etc upstairs, accessed by a wooden log ladder. Looks great too.
This is a lovely bit of kit. It is heavy and does need building but it took me only about an hour to put together. It's really easy to clean and our hamster loves the wheel and climbing tube. She was dreadfully unhappy in her old cage, lots of bar chewing, but she hasn't chewed the bars on this one once. The storage is very spacious and the whole unit looks very cool. One happy hamster and two very happy kids
The cage itself is a beautiful piece of furniture. Spacious living for our hamster. Open cage style on top level has made her more "involved" with the family. Easy to clean. Hamster is much more active and more attentive. Highly recommend!!
I think the product is an excellent space for a small rodent to live.
It was a bit fiddly to put together.
Still can be messy - especially if animal decides to wee out of the bars on the top level.
However, the plastic base container is great as no mess and easy to access and clean.
The wheel isn't too noisy.
The top layer could be a bit sturdier as it all fell apart when I tried to wipe it with a cloth.
Brilliant! My two gerbils Archie and Rodrigo love it. It's easy to assemble, clean and looks great in my front room.. The best in the market.
A big fan of this product - a smart piece of furniture as well as a spacious and practical cage.