Cage turned up with a slight scratch on the wood, luckily it was the bottom so it can't be seen, took a while to put together as instructions were confusing but all in all a pretty good cage, the gerbils seems happy enough with it although are a bit confused as to how they get to each platform (they're not used to tubes and different tiers so new to them) going to buy another one next month for my female gerbils too
I really LOVE this cage concept, but it is WAY too small for my hamster. This is why I rated this cage only 4 stars. I see this being most fitting for a Gerbil. The wheel is AMAZING. Super quiet. This unit is super easy to clean as well. I’m not sure it is a good fit for when gerbil/hamsters become seniors as the center tube is only vertical. Customer service was great and prompt returning emails.
This is a fab little cage, my little boy can easily give it fresh food and water every day on his own which he loves. The hamster uses every inch of the cage and it’s designed very well for the hamsters needs. The wheel initially was not quiet and sounded like a train was in our living room but the fantastic customer care team sent a new part for it and it’s been silent ever since.
The only reason I can’t give it 5 stars is because it is not simple to clean out. The plastic box has to be taken apart for each clean as urine and dirt gets trapped in the corners and cervices. This is time consuming and tricky and not suitable for a child to do on their own (as advertised). I am happy to help of course, but it is most definitely not a simple job and it drives me crazy having to wash each section of the box individually
Came in quickly with no damage. Easy to assemble but smaller than it appeared to be, but only because i did not read the dimensions. Very nice to look at. Same amount of time to clean compare to regular cages. Smell is not bad at all until the bin is pulled out. Very roomy for my 2 gerbils and again very stylish.