Excellent product, the rabbits love it and can't dig out but it took three deliveries before the correct parts were finally delivered. Still waiting for the cover to be delivered. The delivery date keeps being put back. I only know this by checking the tracking information on the order. No contact from Omlet to inform or explain about delays.
The reviewer has 2-4 pets
Omlet Says: Hi Rosalind, thank you for taking the time to leave us a review.
It's great to hear how happy you are with your purchase! I'm sorry you experienced/still are experiencing some delays when ordering from us. Please contact our customer service team and explain the above, one of our advisers would be more than happy to find out some more information on the status of your order.
I put this together myself, with my 6 year old helping out and found it easy enough. Some of the clips didn't seem to work exactly as they should in the diagram but I altered them slightly and it felt sturdy and withstood high wind once placed outside. I plan to add a tunnel to connect to the rabbits run and house.