Delivery


Here is a summary of our common delivery types:

Courier Delivery - If you would like to choose the day for delivery then pick courier delivery in the checkout. The earliest available day for your product will automatically be selected or you can click on the calender to choose a more convenient day. You will receive a tracking number and a text message on the day of delivery to tell you when to expect your parcel.

Greyhound Delivery - If you are ordering an Eglu Cube this will be sent by Greyhound delivery service to your local depot, please contact our customer services for more information

International Deliveries

We have dedicated websites for customers in:

Please note we do not deliver to Hawaii or Alaska.

Please click on your country to place your order.

We also offer delivery to some other international destinations. To find out if you can receive an item outside the UK, simply place the item in the basket and try to check out, the correct delivery price will be calculated for you. On the UK website we charge everything in UK pounds, so you may want to work out the exchange rate.

Duty Payments

Products delivered to some destinations, mainly outside the EU, may be subject to taxes, fees, levies or other charges, which are imposed by local legislation. The recipient of the products is responsible for all customs formalities for their export and import, and will be required to pay any additional charges, including import duty, formal customs entry, taxes, levies and other charges. The recipient of the goods, not the person who's ordered them, will receive a separate request for payment of these charges.

If you're ordering products to be delivered to someone else, please make sure they're aware they'll be responsible for these additional charges. Unfortunately we have no control over these charges and cannot predict what they may be, so we're unable to offer any assistance on these processes. We'd advise that you check the import charges applicable in any country before ordering products to be delivered there.

The Small Print

All delivery options are subject to availability and working days exclude public holidays. Please note that all delivery times are provided as estimates and occasionally deliveries will occur either earlier or later than expected. If you live in a particularly rural or offshore location it is highly likely that your delivery will take longer than the normal delivery time.