Browse our manuals and how-to videos to follow Omlet's expert advice at your pace. Need parts? Check our spares section. FAQs cover common questions, and our Customer Experience Team is always here to help.
Spares & accessories
Find spare parts for your Eglu Go rabbit hutch. Choose a view below to locate and purchase the parts you need.
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Eglu Go Hutch user manual
Eglu Go Hutch 1m run user manual
Eglu Go Hutch 2m run user manual
Eglu Go Hutch run extension user manual
Eglu Go wheels user manual
Eglu Go run handles user manual
Eglu Go security brackets user manual
How to install the run door self kit
Assembly videos
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Eglu Go Hutch - How to assemble your Eglu Go hutch
Product FAQs
How many rabbits can I keep in the Eglu Go?
The Eglu Go Hutch is suitable for two medium sized rabbits.
Is the Eglu predator proof?
While the strong materials and thought out design makes it extremely hard for predators to get to your pets, no hutch is 100% predator proof. Check the hutch and run regularly to make sure all features are working as intended, including latches, doors and run clips.
If you live in an area with lots of predators, including wild cats, bears, coyotes, possums, as well as smaller animals like minks weasels, and snakes you might want to consider adding additional protection to the run. If you've seen raccoons or other particularly dexterous animals around your yard, it's also a good idea to find a way to secure doors and latches with extra locks to stop them getting to your pets.
Will the underfloor mesh hurt my pets' feet?
The mesh is added to protect your pets, either from them digging out or predators digging in.
If the hutch and mesh are positioned correctly, your pets should not be able to feel the bars. It's important that the metal lies flush against the ground without any gaps; you don't want your rabbit or guinea pig to put their whole weight onto a paw that's standing on a metal wire. It's not very comfortable, and can cause problems in the long run.
Is the hutch chew-proof?
While the Eglu Go is made from strong materials that will withstand sharp rabbit teeth, no hutch is completely chew-proof. Provide your rabbits with plenty of hay and chew toys to keep their growing teeth in shape, and make sure they get plenty of exercise and stimulation to minimize the risk of boredom.
Can I buy the hutch without a run?
Yes, you can buy just the hutch/hide by itself if you already have a run. Do however note that the hutch itself is too small to be the only living space for rabbits, and they should never be kept in with the door closed for longer periods of time
What are the security brackets?
The optional security brackets fasten to the back panel of your Eglu Go, and will make the hutch even safer from predators. This is especially useful if you live somewhere with very dexterous predators like raccoons, or if you don’t want children to be able to open the hutch unsupervised.
What is the return policy and warranty for the Eglu Go?
If for any reason you're not happy with your purchase, you can return it to us for a full refund within 180 days. You will need to dismantle and pack up the hutch, so it's a good idea to keep the original boxes. For your peace of mind Omlet also gives you a 2-year warranty, so please contact us if anything goes wrong and we'll do our best to fix it straight away. Please note the warranty does not cover natural weather, animal and pest damage.
Can you have wheels without a run?
The optional wheels can be used with or without a run, as they are fastened with brackets under the hutch. However, they are most effective when you have a run, as the hutch can then be moved by lifting the run.
Can my rabbits stay in the hutch in winter?
Yes, the hutch is designed as an all year home, and the insulation will keep your rabbits cosy in winter. In fact, most rabbits are very good at handling colder temperatures and will gradually grow a thicker coat in winter, and moving them in and out is likely to be more harmful. You can help them by adding more hay and straw to the hutch, provide shelter with covers and hides on the run, or add a Extreme Temperature Jacket to the Eglu Go.
When can baby rabbits go in the Eglu?
Baby rabbits should be kept indoors for at least the first month of their life. Slowly introduce them to the outdoor world during a week or two, starting with 15 minutes and then gradually extending the time every day. This is to make sure their bodies get used to the outdoor temperature, as well as letting their tummies adapt to eating grass.
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