30 Day No-Explanation-Needed Returns
If for any reason, you're not 100% happy with the products you have purchased from Omlet please tell us and we will do our best to put things right. Please retain the original packaging until you are completely satisfied. If you would still like to return an item within the first 30 days, we'll always accept it back.
How do I return something to you?
All we ask is that it is returned back to us all complete and in its original packaging along with your details enclosed so we know who its come from.
If a product has been used with a pet then we would kindly ask you to clean the product before returning.
Please send it back to the address where it was shipped from. This will either be:
5502 Island River Dr.
Knoxville, TN 37914
5350 W Harold Gatty Dr
Salt Lake City, UT 84116
Once received back your return will be checked and processed, please allow up to 14 days for the refund or exchange of your item. Please note that shipping costs are non-refundable and return shipping is also at your cost.
The Small Print
All delivery options are subject to availability and working days exclude public holidays. Please note that all delivery times are provided as estimates and occasionally deliveries will occur either earlier or later than expected. If you live in a particularly rural or offshore location it is highly likely that your delivery will take longer than the normal delivery time.