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Customer Reviews

Here you can find a selection of the amazing feedback our customers have left for us. If you’d like to review one of our products, you’ll find a 'Write Review' button on all of our product pages.

5 Stars:

6790

4 Stars:

1088

3 Stars:

224

2 Stars:

68

1 Star:

75
Omlet Outdoor Cat Run - Catio - 9ft x 12ft x 6ft
I LOVE IT
Alexus,
I just want to THANK YOU Omlet so much for my catio that I’ve had for 5 years now. I was in a tough situation and this was the perfect solution. This catio has held up through SEVERAL severe storms and even me taking it all apart when I moved to my new house. Honestly can say worth every penny!
Review for: Omlet Outdoor Cat Run - Catio - 9ft x 12ft x 6ft
The reviewer has 2-4 American Shorthair pets
Smart Autodoor Control Panel
Replacement door panel
Ally,
A fox chewed the cable which runs from the door to the control panel. It also dragged the panel off the cage and damaged it. Kudos to the lovely omelet staff member who helped telling me how to let the chooks out. They were totally fine thank goodness. Arranged for a new panel and cable. These were delivered by the next day. Thank you.
Review for: Smart Autodoor Control Panel
The reviewer has 4-6 Cuckoo maran pets
Smart Automatic Chicken Coop Door - Green
Very happy
Hazel,
The service has been excellent seeing us through a few problems and we are very happy with our chicken coop door🐓🐓🐣 excellent product 5 stars
Review for: Smart Automatic Chicken Coop Door - Green
The reviewer has 10+ Duccles and Iza brow pets
Base for Omlet Dog Bed Feet - Large
Great Customer Service
Jimmy,
Toffee loves his dog bed. After an original issue our bed was replaced and the customer service team were always super polite and helpful. Very happy customer
Review for: Base for Omlet Dog Bed Feet - Large
The reviewer has 1 Weimaraner pets
Heavy Duty Chicken Run Cover - 9ft x 12ft
Good strong cover
Julie,
The large cover really needs two to position it but it has stayed put in the terrible winds we've experienced recently. I have tried cheaper strong plastic before but this will undoubtedly last many years. I have a small green Omlet cover that is still ok after 10 yrs! The instructions implied yu cud just fold it across te roof but we tried and it didn't unfold as expected which made it a bit trickier to install - but two of us managed it in the end.
Review for: Heavy Duty Chicken Run Cover - 9ft x 12ft
The reviewer has 4-6 Ex - caged hens pets
Eglu Pro with 12ft Run Package and Wheels
Wood be gone … best hen house ever
Denise,
We bought the Omlet Eglu Pro in November 2024. It has been 100% a positive experience. My situation was for eight years I had been buying the cute doll house chicken coops made out of wood ( if you can call it wood). In that time a single purchase from Omlet would have more than halved my costs… and saved a lot of problems for my chickens. I actually have no negatives to share and believe Onlet is the first business that has set me in a positive path. My more detailed thoughts follow: - ordering was simple and communications effective and as needed. - the product arrive within 7-10 days ( we have a bush property so are regional). - it took my husband and I around six hours to build, I assisted and he did most of the work. - the instruction manual was brilliant and clearly made and designed by engineers who know how to communicate. - I sent my oldest chicken up in the evening first and she stayed the others all followed it was pretty cool - we had a massive mite infection from the wild birds which I. The biggest reason I dumped the cute wood chicken doll house for something practical. This part is pretty cool as the mites had no place to hide, we sprayed the tray under the hen house and they all went down looking for a place to hide and basically died. The problem is not going to come back as the wood coop was the breeding ground for the problem introduced by the the wild birds . - the hen house is very easy to clean and more sanitary then the wood coop. I am sold and regret the wasted years with wood just because I wanted a pretty doll house for my chickens. Thank you Omlet so much for being there and to your engineers for the design and an end product that is extremely well considered. You listened and designed!
Review for: Eglu Pro with 12ft Run Package and Wheels
The reviewer has 8-10 Isa Brown, Sussex, R pets
Switch Cat Scratching Post - LED lights
Cats love it!
Jillian,
I got this gift for my grandparents who have 2 young adult rambunctious cats. They loved it! They started jumping all over it, and it was sturdy enough to ghouls them both up! I was worried that I’d have to fill the bottom with sand, but water worked just fine for 2 medium-sized cats. They’re already talking about getting another!
Review for: Switch Cat Scratching Post - LED lights
The reviewer has 2-4 Domestic shorthair m pets
Feet Frame with Metal Hairpin Feet for Donut Elevated Cat Bed - Black - Pack of 4
Positive purchase!
Sonya,
These beds caught my eye, I looked on the reviews and pics of others that had bought them, there were big cats on them so I took the plunge and got two, they look so neat, really soft quality material , made really well, I got them with the feet , good choice, I bought them around November for Xmas , only two days early, so in the photo is Oscar giving them the paws up 😻, 3 other cats to yet investigate.
Review for: Feet Frame with Metal Hairpin Feet for Donut Elevated Cat Bed - Black - Pack of 4
The reviewer has 2-4 Moggies pets
Geo Bird Cage - Cream and Black
My bird loves his new home!
Lexie,
It was a little fiddley to put together, but once I got the hang of it, it was kind of cathartic! so well packaged, instructions clear, although there was a little I had to figure out by trial and error, and could not find the "how to" video the page directs you to unfortunately as I wanted to be sure I was putting it together correctly the first time!! a few glitches, but overall fairly simple (and I am a flat pack queen!) it is roomy, easy to move and clean and my bird genuinely loves it! (especially the mirror!). the feeder is brilliant and the overall concept and design is mind bogglingly clever! KUDOS all on a bird cage well designed and that looks GREAT! VERY happy with my purchase, THANK YOU!
Review for: Geo Bird Cage - Cream and Black
The reviewer has 1 Budgie pets
Eglu Pro with 12ft Run Package and Wheels
Eglu Pro fun
Helen,
We purchased an Eglu Pro after already having 4 Eglu Cube, due to our never ending growing chicken families. My husband erected the Pro in only 3 hours. No need for a pizza and a party, the instructions and the supply of good fasteners really helped. Plus having some prior knowledge helped. The chickens love the Pro. It’s super easy to clean, made very robust, love the side door, and the larger wheels. By far the best investment.
Review for: Eglu Pro with 12ft Run Package and Wheels
The reviewer has 8-10 pets