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Customer Reviews

Here you can find a selection of the amazing feedback our customers have left for us. If you’d like to review one of our products, you’ll find a 'Write Review' button on all of our product pages.

5 Stars:

6823

4 Stars:

1086

3 Stars:

225

2 Stars:

67

1 Star:

77
Outdoor Cat Shelf
Brilliant for the cats
Sarah,
I have received the new cat shelf and my cats love it ! Thank you ! Two large cats ( Somalis) happily sit on it together and the frame and shelf hold them both perfectly
Review for: Outdoor Cat Shelf
The reviewer has 2-4 Somali pets
Advanced Hamster Accessories Kit
Great for gerbils
Shari, Illinois,
I was hesitant to pay this much money for a cage, but the size of the cage impressed me and it also had a deep bin which gerbils need because they are burrowing animals. The cage measures 35" wide x 24" long x 19" tall with an 11 5/8" deep bin (that includes the transparent tray extension. It comes with a food bowl, a water bottle, a wheel and two compostable hides. I did get the "advanced ramp kit," too. I went directly online to the manufacturer where there was much more information (and a twenty percent off code). One reason I was looking into this cage is that it is pretty easy to lift. I live in the midwest where we do get the occasional tornado warning and my pets need to be brought into the basement. Other cages are too heavy for me to lift, so the Omlet cage was a good choice. A customer service person told me that it weighs about 20 lbs; when I got the package, it listed 21.8 pounds, which is very reasonable. This means that I can carry the cage down to the basement without having to chase my gerbils around and put them into a transport cage. I'll admit that it's a bit tricky getting the metal bar things under the lip of the tray, but I just took my time and actually wore rubber gloves so I could get a grip. I also used multiple coats of a child-safe shellac on the ramps and 2 platforms so that I could easily clean them. I love this cage. My gerbils love this cage. I have struggled trying to create my own DIY bin cage, trying to add plexiglass panels to a regular cage to create digging space, adding an expensive tank topper to a 40 gallon aquarium (and glass collects heat, and that can be a problem for midwesterners in the summer; remember, gerbils come from the desert steppe where there is vegetation and water--not from the desert). This cage has been the best solution for me. I'm attaching a picture of the cage after I assembled it (before I put my gerbils in).
Review for: Advanced Hamster Accessories Kit
The reviewer has 2-4 Gerbil pets
Pendant Peck Toy
Love this
Lisa, England,
My girls love this!
Review for: Pendant Peck Toy
The reviewer has 6-8 pets
Geo Bird Cage - Pack of 10 Tray Liners
Beautiful cage
Lesley, Rutland,
This cage is beautiful! I do suffer with arthritis in my hand and was worried if I would be able to put it together as it came flat packed. I managed it and was very pleased with the finished product! 5* Excellent service. I would certainly recommend.
Review for: Geo Bird Cage - Pack of 10 Tray Liners
The reviewer has 1 Parakeet pets
Smart Autodoor Control Panel
Great
Michigan, Michigan,
Dependable and easy to use. Was a replacement for my parents older Omlet door.
Review for: Smart Autodoor Control Panel
The reviewer has 4-6 Variety of checkens pets
Caddi Treat Holder & Pendant Peck Toy
Caddi Treat Holder and Pendant Toy
Mary,
The hens enjoy the pendant peck toy. The caddi treat Holder keeps the coop tidier.
Review for: Caddi Treat Holder & Pendant Peck Toy
The reviewer has 2-4 Rescue hens. Don't k pets
Autodoor Attachment Kit for Omlet Chicken Runs
Automatic Door Changes Everything
An Omleteer,
The Omlet automatic door changes your chicken life. I had been told about it when I first started keeping birds. About 9 months in, I finally purchased and installed. Easy installation. Easy programming. Easy use. Thanks Omlet.
Review for: Autodoor Attachment Kit for Omlet Chicken Runs
Compostable Hamster Hide - 3 Pack
Amazing hides
Gina,
These are absolutely brilliant our Hammy loves them. Really good size
Review for: Compostable Hamster Hide - 3 Pack
The reviewer has 1 Syrian hamster pets
Eglu Cube Large Chicken Coop with 9ft Run and Wheels Package - Purple
Chicken Math
Elizabeth,
We have 7 chickens and one on the way. They have enough room in the Eglu Cube and their 12 ft covered run. It protects them from severe weather, wind, rain, and snow. Love it 🩷
Review for: Eglu Cube Large Chicken Coop with 9ft Run and Wheels Package - Purple
The reviewer has 6-8 Buff Orpington pets
Zippi Tunnel Straight Connector
Amazing product
Jeni,
Easy to use and very secure . Comes in pieces that have to be screwed together and then fastens easily to.the zippi tube . My piggies love this system . The customer service team - should you need them - are amazing too
Review for: Zippi Tunnel Straight Connector
The reviewer has 2-4 Guinea pig pets