Customer Reviews

We are first-time hen keepers who recently acquired three commercial rescue hens as pets. This coop was bought for them, and we have been using it for about five weeks now. I am not an enthusiastic assmebler of flat packs but I found that the house itself was easy to assemble although it took a bit longer than the guide time. The run was a bit of a nightmare to assemble - the clips were very fiddly and hard on the fingers, and I had not expected there to be some many small panels to put together. It took me ages and I had to re-do one side as I had made a mistake somewhere along the line. However, I am absolutely delighted with the finished product. The hens love it and it is very easy to keep clean.My two children soon got the hang of opening and closing the run door and the coop, and they love going out in the morning to let the hens out, feed them and check for eggs. I am glad I bought the wheels package as it makes it very easy to move the coop and run around the garden. I didn't realise to begin how to click the wheels into position but my 5 year old soon sorted me out. (He has been an avid viewer of the videos of the coop on the Omlet website!) Having the coop up off the ground makes it easier to clean and to collect eggs, and the hens also like sheltering under it if it is raining.It also gives them a bit extra grass if they are shut in the run during the day (they normally get to free-range) although we bought the 1m extension which I think gives them about the right amount of space. The hens took no time at all to get the hang of the ladder and take themselves to bed every night. I feel that they are safe in the coop at night as it seems very sturdy and secure. I also think the coop and run look great in our garden and several visitors have said the same thing. So, all in all, very pleased with our purchase and happy to give it 5 out of 5 even although the run was quite fiddly to put together.

Still building Go-Up coop run and I don't have my chickens yet but I wanted to write this to share first impressions and Omlets outstanding customer service. First impression: Adorable, practical coop as promised, easy to build! Customer service: Outstanding! Friendly, professional, and loyalty building. One box of four in our shipment was badly damaged in shipment- I presume it had a long journey to California. Scuffed coop frame. Kids and I fretted. Contacted customer service to report the issue and sent pics of the damage and they promptly and without question sent a replacement, with frequent email updates during the process. Clare in customer service could not be nicer, I am thinking of naming one of our chickens after her. Thank you Omlet, Clare and team!

Really pleased with the run. So much easier to get in and out. Have covered the roof and two sides so pretty much weather proof. A really good buy.

Delighted with run. Glad I bought a full height one as my girls like resting on the roof of their coop using it as a sun terrace. Also prevents me having to stoop. Yesterday though the latch broke and slipped off in my hand. Awaiting a reply from omlet as to how to rectify this.

I found the clips to that attach to the poles very difficult and in the end resorted to black plastic ties which did a good job.A lot of painful finger tips I have to say.

Loved these and bought 2 packets very useful

Have moved swing around several times but at present ignoring it

I received this item free as part of my order. It's a real talking point but I'm not sure the girls have quite grasped what they are supposed to do! Maybe they only perform when they haven't got an audience! I can't wait to see one of them swinging away!

My purchase experience was a little trying - issues with offer codes and broken parts - however, the Omlet team were very patient and obliging and I eventually had everything I needed. The build took some time, (I was probably being a bit too precise about it!) but, after a couple of days of on/off activity, I was the proud owner of a beautiful Eglu Go Coop and Run. The girls arrived a couple of weeks later (ex-bats) and immediately took to it - although we had a fair few crazy moments as they learnt how to be chickens and I learnt how to be a chicken keeper!. The run caging is a little "soft" in places but then it's probably not meant to be leant upon when trying to fix shades in place! I have found that I've needed to line the inside of the run with sunshade material since, without it, the girls simply ejected most of the woodchips! (Quite a challenge to do that from the inside!). We live near the North Cornwall coast so it's often wet and windy, hence opting for a plastic coop. I absolutely believe I have made the right decision, the Eglu is so easy to keep clean and it's resistance to the weather is pretty good. 2 months in, we've got some small signs of rust on the run and the shade eyelets, however these are purely cosmetic and in no way compromise the overall look and/or security of the run. I'm very happy to leave the girls in when we go out, the run is spacious enough and very secure. Next time (yes, I'm already planning for a bigger flock!), I would look at buying a raised coop and, if I added another run, something that is a little easier for me to get into and out of for cleaning/maintenance etc. The option of an electronic opener would be a luxury too. I guess I need to start saving for a new Cube!!!

Great product rabbits love it