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Customer Reviews

Here you can find a selection of the amazing feedback our customers have left for us. If you’d like to review one of our products, you’ll find a 'Write Review' button on all of our product pages.

5 Stars:

6386

4 Stars:

1043

3 Stars:

215

2 Stars:

61

1 Star:

74
Maya Donut Elevated Cat Bed - Fig Purple
First time lucky
Desiree,
My cat is the fussiest fuss pot out there, and never sleeps on anything except the floor or her choices of chair. But I put the donut cat bed out, and straight away she got on thebed, snuggled down and went to sleep! I can’t believe it!! If that’s not an endorsement then I don’t know what is!
Review for: Maya Donut Elevated Cat Bed - Fig Purple
The reviewer has 1 Tabby cat pets
Geo Bird Cage Stand - Full Height
Fantastic Geo Bird Cage/enclosure
Karen, Greater London,
Am So Pleased I purchased this Geo Bird Cage/enclosure with full stand & Night Cover! It's unique & spacious! It's put together but not in use yet but it Sure will be when I get another Companion for my female Budgie who's in a Amazon Rainforest 11 cage on wheels, will be keeping them seperate untill such times
Review for: Geo Bird Cage Stand - Full Height
The reviewer has 1 I have a Budgies but pets
Switch Sisal Cat Scratching Post - Coffee
I absolutely love this cat scratching post!
Elaina,
I absolutely love this cat scratching post, it is the best one I have ever owned and I have bought quite a few over the years. The Switch post is attractive to look at, is very hard wearing and the lights are just a bonus. I have 2 Maine Coon boys who love to have a good scratch and I have found that the usual sisal rope posts only last a couple of months before the rope comes off and the post is an eyesore and needs to be replaced, this post however still looks like new after several months of them using it. Another good thing about this post is that it is taller than other posts I have had which means that my large cats are able to stretch up and use the post as they would a tree. I am so pleased with the Switch post that I am considering buying a second one so they have a post upstairs as well.
Review for: Switch Sisal Cat Scratching Post - Coffee
Verified Omlet Product Tester
Geo Bird Cage Stand - Full Height
I’m a convert
Laura,
I wasn’t convinced even though the reviews sung the praises of this bird cage, but having had it for my two budgies I will never go back. The birds have enough flight room, the cage is SO ridiculously easy to clean and it’s also so so pretty. The cleaning though. That’s what pushed me over the line. Lifting the cage while the birds are on their perch and cleaning the base without bothering them is a game changer. Additionally the tall stand means my cats can look but not touch! LOVE LOVE LOVE
Review for: Geo Bird Cage Stand - Full Height
The reviewer has 2-4 Budgies pets
Coop Light - Automatic Chicken Coop Door
Customer service
Danny,
I haven't unpacked my parcel yet as I shan't need it until I get my chickens in Spring, but thought here would be a good place to thank and praise your customer service staff and the system you have in place to help people like me. I had ordered a wrong item for my cube and was heartened by how pleasant, efficient and helpful you were at your end. I heartily recommend you! D.B.
Review for: Coop Light - Automatic Chicken Coop Door
Freestyle Cat Tree - Horizontal Pole Kit
Indoor cat tree
Paula,
I absolutely Iove this omlet range! The build is great and my cats love it! What I would love to see is a middle sized platform! I love the large one but I would like to see a smaller size of it so it’s bigger than the step! I would also love to see some wall steps etc! We’re planning one in as our boy who’s 5.2kg struggles with some of the steps! And the pole! We’re still configuring for him! But we are now looking for some wall steps to compliment what we have built! I do need a second hammock! Aparently they don’t share!
Review for: Freestyle Cat Tree - Horizontal Pole Kit
The reviewer has 2-4 pets
Walk in Chicken Run - 6ft x 9ft x 6ft
Tricky but worth it
Angela,
I bought the rally walkin enclosure because we have just moved to the country side from the town. Chickens moved with us. They had a large wooden walkin enclosure in the previous house and the run of the top garden. The fox didn't bother them. Unfortunately we have moved to a place where everything wants to kill them. Badgers, foxes,weasels etc. The fox almost had a one a couple of times and once literally by a whisker the chicken side stepped him and I was luckily standing a couple of feet from her. I got this enclosure quick. I bought online but unfortunately when I clicked to buy I realised i had my old address on the account. I called up the phone was quickly answered and the lady luckily set it right in time. She said if I hadn't called straight away she would not have been able to stop it. I did have a problem with the order coming in two batches. The staff where always on hand to help me. Like I said a bit tricky to put up and it did take us most of the day, but we'll worth it. Strong sturdy and the fox although I see him everyday don't bother with them. I am sure he has tried to get them. But they are all present and correct.
Review for: Walk in Chicken Run - 6ft x 9ft x 6ft
The reviewer has 4-6 Mixture of bantams a pets
Automatic Chicken Coop Door - Green (Power cable not included)
Love these automatic doors
Cindy,
The peace of mind is worth its price in gold. So convenient. Set the timer and relax. Don’t have to worry about letting them out and making sure they are tucked in at night.
Review for: Automatic Chicken Coop Door - Green (Power cable not included)
The reviewer has 4-6 Barred rock and spec pets
Automatic Chicken Coop Door - Green (Power cable not included)
Working great so far! We can sleep in!
Christina,
The chickens took a day to get used to walking through their new door. I put rocks on either side for them to walk through a bit easier because it is higher off the ground than they were used to. The door itself is great quality. Overall, easy to set up. I just found it a bit confusing because it came with screws for every attachment setup. Many screws and brackets were for attaching to the Eglu, which I didn't need. It would be good if those were organised and labelled for the different attachment setups. Once I figured out which screws I needed, which was only a few, it was easy. We didn't get an attachment kit. We wanted to figure out what would work best for our coop and use spare bits of wood if needed. We ended up just using some of the provided flat brackets and screws to attach to our coop, which has thick mesh. It is very sturdy. I use the timer setting because I feel that it will be more reliable than the light sensor. I have it set to open at 6:30 am and close at 8:30 pm. That was easy to set up. It takes 4 AA batteries, which go into the control panel. No batteries are provided. Instructions say to check batteries every three months. The control panel displays the remaining power, so that is great. The control panel requires unscrewing to change the batteries, but that will be fine. The chickens are now quiet in the morning and start about their day without us needing to get out of bed!
Review for: Automatic Chicken Coop Door - Green (Power cable not included)
The reviewer has 2-4 Mixed Bantams pets
Omlet Cat Litter No. 4 - Clay - 17 lbs. 10 oz.
Love it!
Lauren, West Midlands,
I've used this litter for the better part of half a year now, cats absolutely love it, I love the clumping, still working out how to prevent it sticking to the bottom but well get there. Its an amazing price for the quality and quantity you get, we have three cats and haven't had any issue with any of them.
Review for: Omlet Cat Litter No. 4 - Clay - 17 lbs. 10 oz.
The reviewer has 2-4 pets