Currently, there is a waiting time due to high demand. Please see our Delivery page for more information.

Contact Us

We’re happy, if you’re happy! If there is anything we can do to help please contact us by the method that’s easiest for you below.

Often the quickest way to find out what you need to know is through our Frequently Asked Questions.

Customer Services

Contact one of our wonderfully polite and highly trained customer service team. They are here to help you from 8.00am - 7.00pm EST. Please note we are closed at the weekend and on Federal Holidays.

Phone: 646-434-1104


Send your query to our customer services team using the contact form below and we will do our best to reply as quickly as possible.

If your enquiry is urgent, please call the service team on the number above.

Your Message

Contact Details

By Phone:

By Post:
Omlet Inc
2711 Centerville Road
Suite 400
Wilmington DE 19808

Influencer and Marketing Inquiries

If you are a Blog writer/Influencer/Business/Charity or an Experience Centre interested in telling your audience or customer about Omlet products please send us an email at and/or call 646-434-1104.

Omlet Affiliate Program

If you have a website or a popular social media account/page please feel free to join our brilliant Omlet affiliate program.

Find out more about it and sign up by logging in to your Omlet account and selecting "Affiliate Program" on the menu.


Omlet products have been featured by leading media outlets around the world. You can download press releases and high-res images of our products in our dedicated media centre here. For quotes, appearances and other press enquiries please email and we’ll do our best to help.

Trade Inquiries

Omlet is proud to be the official worldwide (excluding North America) distributor for the Chicken Swing. Please email with your inquiry.

All other products are only available direct from the Omlet website. This is so we can offer the best product at the best possible price for pet owners.