It is difficult to know what overall rating to give as our house rabbit Peter loves the Shelter, but is nervous about going through the tunnel, probably because the walls of it are a kind of corrugated plastic. However other rabbits might be happy with the tunnel. I would have given Five Stars for the Shelter alone without the tunnel. So we are just using the Shelter by itself. Peter goes outdoors in a large run for a few hours in suitable weather, and this Shelter provides a safe hiding place when he wants to have a rest. Being made of plastic it should last a long time and can be left out in the rain.
The reviewer has 1 Dutch rabbit pets
Omlet Says: Hi Ruth,
We are glad to read that Peter is enjoying his shelter. Usually, as it's been designed to mimic a rabbit burrow in the wild, rabbits enjoy the tunnel indeed. Maybe Peter needs some time to discover it; for example, to encourage him, you could try placing treats in the tunnel, or playing around with him.
Don't hesitate to contact us for any further advice.
Omlet Customer Service Team
Bought this for my 2 Dwarf lops, they absolutely love it but unfortunately chewed large holes in the tunnel section within 10 minutes.They are still having great fun with it but it's a shame the tunnel could not be made of a substantial material, it would be well worth the extra cost , having said that I would still purchase again.
Omlet Says: Hi Sue,
Thank you very much for taking the time to leave us a review. I am glad to read that your rabbits are enjoying their shelter and I am sorry to read that they managed to chew the tunnel so quickly. I will transfer your feedback to our product design team who will be in position to study possible improvements.
We stay at your disposal if you need any further information.
Omlet Customer Service