Being a first time hamster keeper, I was so excited to get this cage and my hamster. The cage is really pretty and really well made. After i purchased my dwarf hamster and put him in the cage however, I realized that the tube was way too big for my dwarf hamster. I messaged customer services and they said he would eventually learn how to use it but it took him a really long time. I was so worried at one point that i started making a cardboard ramp to replace the tube. When he eventually did learn, he can go up the tube fine, but every time he tries to go down, he falls down with a thud. It worries me that eventually he will get hurt that way. He definitely won't be able to use it when he gets old. I really wish there's a smaller tube that can fit inside the large tube to make it easier for my dwarf. It would be nice if they had a warning that the tube is not suitable for dwarf hamsters, or offer a smaller tube option.
Omlet Says: Hello Melody,
Thank you for your review, I am sorry that your hamster has struggled with the tube so much. We do mention on our website that our Qute cage may not be suitable for a dwarf hamster, if you wish to keep the cage, I would suggest swapping the tube for a ladder?
Please be aware that you do have 30 days to return the cage if you wish, and we would issue you a refund.
If you have any further questions or concerns, please feel free to contact us on email@example.com and our customer services team will be happy to help.
We love this hamster cage! More importantly, Fluffy loves it too.
This is my first time owning gerbils and I knew that I wanted to get a cage that would be as humane as possible and this definitely gave me that! I have two gerbils in this cage and they absolutely love it. I don’t use the bowl that you get as it’s plastic and my gerbils are not interested in the wheel strangely but the little water bottle is perfect. One gerbil took to the central tube really easily and within a day was using it but the other gerbil took a couple of weeks. To combat the issue I took the tube out, laid it down in the bottom of the cage for the gerbil to get used to going through it ( used a climbing frame from pets at home in the meantime so they could still get to both levels) and then put it back in place when I noticed him sleeping in it (this took about 10 days so don’t worry) as I new he was no longer scared and this worked an absolute treat as he was going up and down it instantly! Loads of room to play and burrow at the bottom and plenty of room for a hideaway, sand bath, water bottle and eating area at the top. The storage space underneath is so handy and well worth the extra £10 to have it. Assembly wasn’t too bad but I did have help from my dad who is a builder for a living so that might be biased, I definitely wouldn’t say it’s as easy as ikea furniture but it is doable. A couple of things that are preventing me giving this 5 starts is that cleaning is not as straightforward as advertised if you are like me and like to be thorough however I only clean it out about once a month due to cleaning the sand bath out weekly so this is not really a big deal. The second thing stopping this being 5 star is because I would like the possibility to buy a double version of this but again this is matter of opinion and if I really wanted to I could buy another and have them put together. Overall this is an amazing cage and would recommend it to anyone regardless of a few personal and picky thoughts. Even my vet said how great it was!
This is the perfect cage if you are trying to save space. It is fairly small for 2 gerbils (and if you own gerbils, you know you need to have 2 together). My gerbils seems happy in it, but there is not much room to run. So, we use the bathtub to give them some running space once a day.
The design of this is awesome though! My kids love that they can pull out the bottom and play with the gerbils whenever they want. It is easy to dump out and clean. The storage underneath is a huge plus.
Assembly is difficult if you do it alone! I suggest having 2 people unless you like to cuss and throw things.
Overall, I would recommend this!
The cage is awesome! It is very sturdy and keeps my sweet Mr. Chuckles safe while giving him lots of room to
Run around and play. He loves and it makes quite conversation piece in our living room. It was quite a challenge to put together but it doesn’t appear it will ever come apart! Wonderful!
My gerbils love this cage,as do I as it's a lovely addition to my lounge. The only problem I've had was getting the gerbils to go up the tube,took it out in the end and made a platform for them to reach the hole,didn't take long for them to work it out.really easy to keep clean and the deep tub is great for my girls to burrow in . Pleased with my purchase would recommend
I bought this cage for 2 gerbils and they love it. The quality is good and the design is clever. The storage drawer at the bottom of the cage is fantastic for all the gerbils’ food and other items so helps to keep the floor around the cage clutter free. In addition to this one of the clear panels which make up the bottom section of the cage (the deep drawer section) was scratched quite badly when it was received, despite having been packed very well. I contacted customer service but they were closed- they called me back first thing next morning and I was sent another panel to replace the damaged one! Excellent customer service and no fuss. My daughter and her gerbils love the cage.
Fairly easy to set up, amazing storage and so happy it came with wheel, bowl and bottle!!
Only concern is, hamsters need to burrow and need several inches of bedding, however there is not enough room for that much bedding or else they won’t be able to climb up the tube! The back of the cage also has a fairly big gap for my hamster to get stuck in.
Other than that, so pleased with the cage.
Yes, I’m an adult with a pet hamster. I can proudly show off my pet in this awesome hamster cage! It’s not only beautiful but also very functional for my little Hammy. And, this Omlet cage is heavy and well made enough to make it cat proof! A great product!
I had been looking for something like this and thought I would have to make something. This is EXACTLY what I needed. It was easy to put together and my gerbils love making little nests and tunneling around. They're even using the wheel which is just right for long tails (no spaces for tails to be caught). I'm so happy I found this!