4.5 Out of 5 Stars (Based on 142 reviews)
I received my order and built it up straight away, I managed to do it on my own which was a little fiddly but I got there. The plastic level that clips into the top shelf was broken in the corner and I had the 2 little things missing that fit into the left side of the unit to keep the black bars in that hold up the top floor. I didn't email omlet on the same day with an attached picture of the broken plastic and unfortunately they didn't get back to me. I'm also having an issue with my wheel. It constantly falls off, my gerbils will be on it a few mins then it crashes on top of them. It's a little worrying. The clip stays on the cage it's the clip that comes away from the actual wheel. Maybe I have a faulty wheel? All that aside I love the cage. It looks lovely, it does a perfect job, I get to view the gerbils without the cage being an eye sore. It fits in nicely with surrounding furniture and it's so unique looking. So many people who have saw the pictures have asked me about it. My 2 gerbil seem to love it too. They love digging and burying in the lower section, it's deep enough for that. They did take a few days to learn how to use the tube but they are only babies and the pet store had them on 1 level so they didn't need to use a tube or any method or getting up or down. I really love my cage altho I wish I had a response from omlet for a new top plastic top level and the 2 fixtures I was missing from my unit when building.
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A fantastic home for our Tallulah. She loves burrowing and nest building in the bottom and playing in the top. She is quite a large Syrian and the tube is a great size for her. She is perfectly safe from our 3Jack Russell's and 2cats. Great customer service from Omlet too. Would definitely use them again.
This is an outstanding product in terms of design and functionality.
The family see so much more of our little pet's activities.
The unit really is so easy to clean.
Buying direct from this site saves a packet when compared with the price in our local pet supplier.
Oh, and I think the hamster likes it.
This cage is brilliant. It looks great, and the design for the animal has been well thought out. This is the first hamster cage I have come across that comes with a wheel that is big enough for a fully grown syrian hamster, with no need to upgrade well done omlet! I'm also Pleased with the new solid floor upstairs and would highly recommend this product.
Our daughter is able to easily care fully for her hamster now with this stylish easy to clean cage. Lost one star as the design means food etc can be pushed out of the back of the top section of the cage, if like our hamster they store their food in the corner. This leaves a bit of a mess behind the cage but, would still buy again as easy for children to maintain.
Bought this for our first hamster. He settled in straight away and has made himself very comfortable, he hasn't escaped so far!
Easy to clean. The qute looks great as well.
Excellent product, easy clean and bottom box works as a sleeping / play centre. Food can drop through the bars to the lower section - only downside so far is that food can go through the back of the cage and get lost until cleared - a strip of plastic clipped on the vertical face of the outer of the cage would make this product perfect! Looks neat and part of the furniture.
Brilliant home for our hamster. He loves it. Needed to contact customer care following purchase, Probably the best customer care I have received. Polite and knowledgeable about all the omlet products. I would definitely recommend in fact we have bought another hamster and will be buying him one too.
I was so excited to find this cage, ordered it and it arrived about 2 weeks later. My husband just put it together, I love it!
It is made really well and safe for our hamster.
I put our hamster in it and she went right for the wheel, checked out the top part, then went down to the bottom, and started making her sleeping area, and then up again to get her food and set things up.. I think she loves it !
I have never seen a cage as well made as this one and was so happy that it could be shipped to the USA.
We have a dog and cat, and they both checked out the cage, I feel that she is safe in there and will be happy.
This is by far the nicest hamster/gerbil cage that I have seen it is like a piece of furniture and you can put it in any room and it looks great. Very pleased with this item !!
Thanks for making such a nice home for out hamster!
This was relatively easy to put up although one of the screws was missing and another one broke. Which was disappointing compared to other flat pack furniture I've bought. However it is up and it looks good. We have put some young gerbils in and the box is plenty deep enough to give enough sawdust for them to bury in. The main gripe is they do seem to struggle with the tube which means we have to feed and water them by hand as there is no where to attach a drinks bottle in the plastic box and they are not used to us enough to be handled yet. If only the upper base had a drop down ramp like some rabbit hutches have. I still think in the long run this will prove to be an excellent product!
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