I purchased the chicken fencing. Within 24 hours of installing it, it was eaten through by rabbits in 6 different places with big enough holes that the chickens walk right through. The material is so flimsy it is useless to keep animals from eating through it! Highly disappointed in the quality of the mesh. Review for: Omlet Chicken Fencing Poles - Mk2 - Set of 5
The reviewer has 4-6 Brahmas and dogs pets
Omlet Says: Hi Sarah,
Thank you very much for taking the time to write us a review about your chicken fencing.
We are sorry to read that you are disappointed with the quality of this product.
Your feedback has been passed to our product design team who will look for further improvements.
The Omlet Chicken Fencing is designed to contain your chickens within one area of your garden, and is not a predator proof solution. While the fencing is chicken proof, wild animals may chew holes in the fence if present in the garden. However, repair kits are available here :
Omlet Chicken Fencing Mk2 - Repair Kit | Eglu Spares & Accessories
We apologise for the inconvenience and we stay at your disposal for any further information.
Omlet Customer Service team
We live on some land and wanted to let our chickens outside. In comes Omlet. The first problem is that this fence works by pushing stakes into the ground. If you have rocky soil there is no way to get these in the ground. After hammers and lots of moving we made that work. 2. It is not critter proof. We have multiple holes in it from squirrels, bunnies, etc. When I called Customer Service about this they told me that I should move my fence (after I worked so hard to get it into my soil!) and normally they could send a repair kit but they were out of those for at least 2 months. 3. The holes in this fence allow all sorts of predators through. Predators = dead chickens. The holes are 1.5 - 2". 4. After all this we figured the fence wasn't for us and we wanted to return it. I called Customer Service again and this time they said I couldn't return it because I didn't have the orginal box. But no where on the box (at least obviously stated) did it say to "Keep box in case you want to return" nor could I find this on the website. Only information I found was that there was a 30 day guarantee. The product would have gotten 2 more stars (I get it didn't work for me but might for a nice soft lawn in the middle of a field) but the lack of information for the return knocked it down. Hope this saves someone else from the frustration! Review for: Omlet Chicken Fencing Mk2 - 69ft - inc. Gate, Poles and Guy Lines
The reviewer has 10+ ISA Brown pets
Omlet Says: Hi Rachel,
Thank you very much for taking the time to write us a review.
We are sorry to read about your disappointment regarding our services and your fencing.
As presented on our website, the poles of the fencing are working with a fork system at their end, designed to be pushed in the ground directly. This means that this might not suit everyone and that you would have to evaluate if this could be suitable for your type of ground.
However, your feedback has been passed onto our product design team who will have a look at future improvements.
The page of the fencing on our website states that the Omlet Chicken Fencing is designed to contain your chickens within one area of your garden, and is not a predator proof solution. While the fencing is chicken proof, wild animals may chew holes in the fence if present in the garden. However, repair kits are available. I am sorry that when you enquired we were out of stock at the time.
Regarding our return policy, the 'Returns' section of our website mentions the following:
(...)All we ask is that it is returned back to us all complete and in its original packaging along with your details enclosed so we know who its come from (...).'
I am sorry that you did not have the opportunity to read that information. Your feedback about that has also been passed onto the appropriate team, to see if this mention could be more visible.
At the moment, we are working on adding FAQ's on our US website, the same way as on our original UK website. Hopefully this will improve the quality of the navigation on our US website and reply to all the extra questions that you may have.
We stay at your disposal for any further information.
Omlet Customer Service team
This was bought to replace our original Omlet fencing which was broken and tangled after 16 years. The video of the new style looked brilliant so we ordered it via telephone. Customer Services was excellent and delivery was very fast and efficient. The package was really small and the fencing folded in half which still has not straightened out despite guy ropes and waiting. The quality of the fencing was very poor and disappointing. It is what I would use to support my plants. I think it makes it poor value for money. It also makes it hard to.keep straight between the poles and sags in places despite the many hours spent in assembling it. The poles were another issue. They did not fit together easily and got stuck adding to our frustration . We were grateful to get some replacements free of charge. The fencing took us days to assemble and we would suggest that the quality is improved and arrives unfolded and poles come ready assembled. However our mature hens are safe and have not escaped. We like the height too. Review for: Omlet Chicken Fencing Mk2 - 32 metres - inc. Gate, Poles and Guy Lines
The reviewer has 4-6 Hybrid pets
Omlet Says: Hi Rosie, thank you for taking the time to review your purchase.
I'm so glad to hear your experience when dealing with our customer service advisors was so pleasant.
I'm sorry that you aren't as satisfied with the product itself. Your feedback however, is extremely helpful. This is something I will be sure to log and pass onto our product design team for future reference.
We are always looking for ways to improve our products and who better than our customers themselves to advise us!
I bought this a couple of months ago. The netting comes folded in half in a big roll. The instructions say that the bend will straighten out eventually but it hasn't so far and it sags in the middle of each side. The ropes help somewhat but not as much as I had hoped. I am already looking for an alternative, a regretful purchase unfortunately. Review for: Omlet Chicken Fencing Mk2 - 12 metres - inc. Gate, Poles and Guy Lines
The reviewer has 2-4 Chickens pets
Omlet Says: Hi Alisa, thank you for leaving us a review. The bend should definitely straighten out if you give it a little more time! In regards to the flimsiness you're experiencing in the middle of each side, perhaps adding some more guy ropes would stabilise this for you? Please feel free to contact our customer service team and explain the issues you are experiencing.
i wanted to create an area for my new hens separate from dog. this fence doesnt work well on sloping ground. spikes are not deep enough especially when ground is moist. becasue it is plastic the dog just dug a bit and then pushed under it. also attempted to chew through, extra star pickes stakes etc later still useless as a dog deterent and the hens decided to just fly over it.
so now i have 22 metres of quite expensive plastic fencing and accessories and nothing to do with them. Review for: Omlet Chicken Fencing Mk2 - 21 metres - inc. Gate, Poles and Guy Lines
The reviewer has 2-4 dorking pets
Omlet Says: Hi Kerry, thank you for your review. Unfortunately this fencing is only intended as a means of keeping your chickens in a contained area, It is not predator proof which is why your dog is able to get into it.
In regards to the chickens being able to fly over the fence, we usually recommend that you clip their wings. This is completely safe and painless! We have a 'How to' YouTube video which might be of some interest to you?
I'm afraid I can only give this product 2 stars. I spent quite some time researching products so that my chickens could free range around the garden and picked this one because of the great reviews it had. I found the product quite tricky to put up and as I have undulating ground have had to supplement with additional tent pegs to stop there being a gap at the bottom of the fencing but once up it's proved to be quite sturdy and blends in well with the garden. I've only given 2 stars - 1 for the fencing itself - unfortunately my chickens can get out - I have two Isa Browns, one of which quite happily flies over the fencing and in again as she wishes, I also have Silkies which are quite small and I have seen them jump up to the larger holes and push themselves through the netting. This happened when I first put it up - they didn't understand it was there to keep them in as previously I let them out to roam where they liked or if they get spooked they try to get out in a panic (they seem to have settled now and are happy now to stay in the compound). So unfortunately, for my chickens the fencing isn't fit for purpose. I've also given another star for Omlet customer service which is excellent. Review for: Omlet Chicken Fencing Mk2 - 21 metres - inc. Gate, Poles and Guy Lines